Responsible Gaming at cv4 — Play Smart, Stay Safe

cv4 is Bangladesh's trusted betting platform, and we take our responsibility to players seriously. Gambling on cv4 — whether on cricket, BPL matches, slots, live casino, or crash games — is intended purely as a form of entertainment for adults aged 21 and above. We never want gambling to become a source of financial hardship, stress, or harm for any player on our platform.

This page explains the responsible gaming tools available to all cv4 players, the warning signs of problem gambling, healthy gambling habits, and how to access support if you feel gambling is no longer within your control. We strongly encourage every player to read this page and make use of the tools available to them.

Setting Deposit Limits — Stay in Budget

One of the most effective responsible gaming habits is setting a clear budget before you play and sticking to it. cv4 makes this easy by allowing every registered player to set a deposit limit on their account. Once a deposit limit is active, you cannot deposit above the specified amount within the chosen period — the system enforces it automatically, so there is no temptation to override it in the moment.

Deposit limits can be set for the following time periods. Increasing a deposit limit takes effect only after a mandatory cooling-off period; decreases take effect immediately:

Recognising the Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling is becoming harmful rather than enjoyable. If you recognise several of these signs in your own behaviour, please reach out to our support team without delay:

• Spending more money on gambling than you originally planned, or chasing losses to recover money you have already lost.
• Borrowing money — from friends, family, or financial services — specifically to fund gambling activity.
• Feeling restless, irritable, or anxious when you are not gambling or when you try to cut down.
• Neglecting personal responsibilities — work, family, or studies — because of time spent on gambling.
• Hiding your gambling activity from people close to you or lying about the amounts you have won or lost.
• Using gambling as the primary way to deal with stress, loneliness, boredom, or difficult emotions.
• Feeling unable to stop gambling even when you genuinely want to, or when you have promised yourself or others that you would stop.

Recognising these signs is the first and most important step. cv4's support team is available around the clock. There is no judgment — only support.

Protecting Minors — Under-21 Access Prevention

cv4 operates a strict 21+ age policy. All new players are required to verify their age before real-money play is permitted. Players found to be under 21 will have their account permanently closed immediately and any deposited funds returned. cv4 does not knowingly permit anyone under the age of 21 to gamble on our platform, and we work to detect and prevent underage access through our KYC verification process.

If you are a parent or guardian and you believe your child may have accessed or registered on cv4, please contact us immediately at [email protected]. We also recommend that parents install parental control software on shared devices to prevent minors from accessing online gambling platforms. Parental controls are available on all major mobile operating systems used across Bangladesh, including Android and iOS.